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TOKYO STREET COLLECTION respects your concerns about privacy and follow strict procedures to protect customer information and ensure that your personal information is handled in a responsible manner. We do not disclose information you provide to third parties.
Currently, TOKYO STREET COLLECTION gathers online customer information to enhance your online experience with us, to improve and maintain the content of our website, and for marketing and promotional purposes.
We collect information from you when you complete our feedback or contact form and additionally, when you purchase products from our online shop. We may use this information to advise you of changes to our website, or to let you know about our newest products. We may also record which products you are interested in or enquire after so as to improve our features and customer service on our website.
Postal addresses are used for processing orders, delivering merchandise, obtaining information and when communication is needed directly relating to orders or enquiries placed through our website. Addresses may also be used for periodic mailings from TOKYO STREET COLLECTION about new products and services. Cookies are used in our site, but only to keep track of the contents of your shopping cart once you have selected an item.
If you do not wish to receive e-mail about our newest products, please advise us by email
Introduction
This website is operated by WORLD LOCALIZE Inc. This privacy notice only covers information collected at this website, and does not cover any information collected offline by TOKYO STREET COLLECTION (unless specifically stated). TOKYO STREET COLLECTION website is currently covered by this privacy notice.
Security
Personal information provided on the website and online credit card transaction (PayPal) is transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area.
We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number on PayPal. Our website and customer service centre also operate over a private, secure network. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.
Note: We do not have access to any of your credit card information. Your credit card information is stored at our partner service (PayPal) only. For further information, their privacy notice is here. ＜https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside＞
Online Security
We would like you to feel as comfortable ordering from TOKYO STREET COLLECTION as you would do if you purchased something from one of our collections. That's why for your utmost security, Paypal uses industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information to and from our site.
The Secure Sockets Layer (SSL), created by Netscape, is the standard for secure data transmission over the Internet. Web browsers such as Netscape's Navigator and Microsoft's Internet Explorer support SSL. When you are asked to fill in your credit card details on PayPal, your browser will switch to secure mode. To check if your browser is secure, look at the URL field at the top of your browser. You will see it begin with https: instead of the normal http: This means that you are in secure mode. You can also verify secure mode by the security icon at the bottom-right hand corner of your browser - usually a lock and key padlock or a solid gold key depending on your browser and version.
Sensitive data is also not held in clear text on any website or stored on any logs.
Privacy policy
To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.
As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.
This Privacy Policy was last updated on October 1, 2009.
The information we collect
Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this website or participate in all of its features.
We receive and store any personally identifiable information you enter on the website, whenever you shop with TOKYO STREET COLLECTION -- online, through our catalogs, or in our stores, or information you give us in any other way. For example, we may collect the following personally identifiable information: your name, address, telephone number, birth date, and e-mail address.
When you register with us as an online customer, we may ask for additional information, such as your favourite designers.
If you use one of our services, or participate in one of our promotions or sweepstakes, we may ask for additional information, such as your age, interests or product preferences.
From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.
How we use the information we collect
We use the information we collect for various purposes, including:
・to complete your purchase transactions
・to provide the services you request
・to send you our catalogs and other offerings by mail
・to keep you informed about the status of your orders
・to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
・to notify you of product recalls or provide other information concerning products you have purchased
・to improve our merchandise selections, customer service, and overall shopping experience
Your choices regarding use of the information we collect
We provide you with a number of choices regarding our handling of your nonpublic personally identifiable information.
Direct Mail: If you shop at the TOKYO STREET COLLECTION and wish to be removed from the list of customers that receive direct mail, please select UnSubscribed on your Account Setting page;
Because customer lists often are prepared well in advance of an offering (sometimes several months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.
Please note that we do not offer an opt out from sharing nonpublic personally identifiable information about you among TOKYO STREET COLLECTION.
Cookies, Web Beacons, and how we use them
A "cookie" is a small data file stored by your web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A "web beacon" or "pixel tag" or “clear gif” is typically a one-pixel image, used to pass information from your computer to a website.
We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the Website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to TOKYO STREET COLLECTION.com. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies.
Children's privacy
Protecting children's privacy is important to us. Our website is a general audience site. We do not collect or maintain information from those we actually know are under 13 years old, and no part of our website is targeted to attract anyone under 13. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent's consent.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
Links to other sites
While visiting TOKYO STREET COLLECTION.com, you may link to websites operated by our business partners or other third parties. This does not mean that we endorse these websites. We do not make any representations or warranties about any website you may access through this website. They are independent from us, and we have no control over, or responsibility for, their information or activities.
In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy notice of the operator of that site, not the TOKYO STREET COLLECTION privacy notice. Make sure you understand any website's privacy policies before providing personal information.
Online account registration
To make online shopping faster and easier, you may register with TOKYO STREET COLLECTION.com. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.
If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.
E-mails
You will receive promotional e-mails from us only if you have asked to receive them. If you do not want to receive emails from TOKYO STREET COLLECTION you can click on the unsubscribe link and hit send at the bottom of any email communication sent by us. Please allow us 2 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
Acceptance
By using this website, you accept the policies set forth in this Privacy Notice.
Any questions?
We'll be happy to provide additional information or answer any questions. Please contact our customer care. We are open 10AM - 6PM (JPN).